Privacy Policy

This Privacy Policy outlines how Supastorage (referred to as “We”) will process and protect the personal data of End Users (referred to as "You") who use our storage services (referred to as the "Services").

As the Data Controller for the data processing activities described in this policy, We are responsible for processing your personal data in compliance with data protection legislation. Our company, Supastorage Ltd, is registered in United Kingdom under number 06406369 with a registered address at Unit 3, 57 Windsor Avenue, South Wimbledon, London SW19 2RR.

We are committed to respecting your privacy and will only process your personal data to the extent necessary to provide the Services and specific purposes listed in this policy. We also take measures to anonymize or statistically aggregate the information We collect whenever possible. Please read this policy carefully to understand how We will use and protect your personal data.

 

Personal data We collect, uses of your data, Lawful basis, and Retention period

Personal Data Categories

Processing Purpose

Lawful Basis

Retention Period

Name

Contact details

Invoice information

Account information

Access Control events

To provide and maintain storage services, including processing payments and managing your account

Contract

Duration of contract, plus 1 year

Customer details

Name & email address

To identify aspects of the service which could be improved

Legitimate Interest

Duration of contract, plus 1 year

Name

Access events

 

Invoice information

To prevent fraud, enforce our terms of service.

 

To comply with legal obligations

Contract

 

 

Legal Obligation

Duration of contract, plus 1 year

 

In accordance with relevant laws e.g. 7 years for archiving of invoices

Name

Email address

To send you updates and communications about the storage facility.

To send you offers which may be of interest

Contract

 

Legitimate Interest

Duration of contract, plus 1 year

 

Duration of contract

 

Image

Video

Manage camera surveillance (CCTV) to secure our premises

Legitimate Interest

1 month

Name

Phone Number

Company

To administrate visits to our premises

Legitimate Interest

During the visit + 24 hours

 

Sharing and Disclosure of personal Information

We do not monetize any personal information processed in the service or sell it to third parties. We may disclose your personal information to a third party for business purposes. When We disclose personal information for a business purpose, We enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We may transfer your personal data for the purposes set out above,

·         To 3rd party companies providing services connected to the purposes defined above.

·         We will disclose your personal information to third parties:

o    If We are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

o   If We are under a duty to disclose or share your personal data in order to comply with law or any other legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of us, our customers, or others.

Some recipients are located in countries outside the UK or EU/European Economic Area (EEA). As in some cases these countries have a lower level of protection than that within the UK or EU/EEA, when transferring personal data to countries outside of the UK or EU/EEA we use Standard Contractual Clauses approved by the European Commission or Information Commissioner’s Office to ensure a sufficient level of protection for your personal data.

 

Security

We take your safety and security very seriously and We are committed to protecting your personal information. We maintain reasonable security measures (including physical, electronic, and administrative) to protect personal data from loss, destruction, misuse, and unauthorized access or disclosure. For example, We limit access to personal data to authorized employees and contractors who need to know the information in the course of their work tasks.

Where We have given you (or where you have chosen) a password that enables you to access certain parts of our service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Please be aware that, although We endeavor to provide reasonable security, no transmission of information via the internet is completely secure.

 

 

Your rights

Data protection legislation gives you the right to access, rectify or erase information held about you. Your right of access can be exercised in accordance with the data protection legislation. You can exercise these rights at any time by emailing us at info@supastorage.com

 

Where processing of your personal data is based on consent, you can withdraw consent at any time. You are entitled to the following:

·         to ask for access to your personal data that is processed by us

·         to ask us not to process your personal data where it is processed on the basis of legitimate interests provided that there are no compelling reasons for that processing;

·         to ask for the information We hold about you to be rectified if it is inaccurate or incomplete;

·         to ask for data to be erased provided that the personal data is no longer necessary for the purposes for which it was collected, you withdraw consent (if the legal basis for processing is consent) you exercise your right to object, set out below, and there are no overriding legitimate ground for processing, the data is unlawfully processed or the data needs to be erased to comply with a legal obligation;

·         to ask for the processing of that information to be restricted if the accuracy of that data is contested, the processing is unlawful, the personal data is no longer necessary for the purposes for which it was collected, or you exercise your right to object (pending verification of whether there are legitimate grounds for processing); and

·         to ask for data portability if the processing is carried out by automated means and the legal basis for processing is consent or contract.

 

The Regulator

We designate the United Kingdom Data Protection Authority as the supervisory authority for the processing of your data. If you have a complaint regarding our processing of your personal data you are entitled to report this to the United Kingdom Data Protection Authority (ICO) at Wycliffe House, Water Lane Wilmslow Cheshire SK9 5AF. Details of the United Kingdom Data Protection Authority can be found here.

 

Changes to our privacy policy

Any changes We make to our Privacy Policy will be communicated to you prior to the changes taking effect.

 

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to “Supastorage, Unit 3, 57 Windsor Avenue, South Wimbledon, London SW19 2RR” or email info@supastorage.com